Categories are the basic groupings of your service offerings. Typically categories correlate to your municipality's department. Record Types are assigned to Categories.
To access a category, go to Settings > Categories & Record Types, and click on the Category name. In the Category section, you can:
- Add new Record Types.
- Access previously created Record Types.
- Control who can submit records that are within that Category.
- Publish the category, so that it's viewable from the Storefront.
- Upload a cover photo for the Storefront.
- Edit the content of the Category's Storefront page.