Draft vs. Published

By default, both Categories and Record Types have a Draft status.  

Draft means that the Category or Record Type cannot be viewed and accessed from the store front by any user.  The only way to access a Draft Category or Record Type is from the Settings section.

To publish a Category:

  1. Go to Settings > Categories & Record Types
  2. Click on the Category name.  
  3. On the right, click on the Publish button.

To publish a Record Type:

  1. On the Category page, click on click on the Record Type name.
  2. On the right side, click on the Publish button.

 

Additional notes:

Once a Category or Record Type is published, it cannot be moved back to Draft.  If something is published by accident, please let us know right away. 

Publishing a Record Type is a separate function from the "Who Can View" and "Who Can Submit" options.  In order for any user, employee or public, to access a Record Type, it must be published.  If a Record Type is only for employees, it must be Published and "Who Can Submit" must be set to Private.

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